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Microsoft Dynamics CRM

The best customer relationship management

 

 

Microsoft Dynamics CRM is a management system that lets you increase and make profitable the relationships with clients. Dynamics CRM allows employees to maintain a complete record of each client data and sharing information between the departments of your company, streamlining processes, allowing you to make confident decisions in less time.

This commercial management software helps you to improve business processes with tools that improve the management of marketing, sales and customer service. Fully integrated with Microsoft Office Outlook, it offers a fast, flexible and affordable solution that contributes to a measurable improvement in the daily processes of your company.

CRM will allow you to have functionality in sales and management, telemarketing, customer service and support, information management, ERP integration, excellent data synchronization, e-Commerce, mobility, etc.

Today, Microsoft Dynamics CRM implements all these concepts in an easy way to use, integrate and synchronize with other internal systems. Microsoft Dynamics CRM 2015 is the result of the concentration of all the experience gained in a tool that assures the intelligent management and control of your business.

  • Capabilities
  • Benefits

Microsoft Dynamics CRM contributes that the systems and business with their customers work in an effective way, through the following features:

  • Tools: It includes modules collaboration tools marketing, sales, customer service, information, etc.
  • Customer Segmentation: Customer segmentation allows users to concentrate marketing efforts with intelligent segmentation tools.
  • Campaign planning: Helps in the management, planning and campaign analysis for effective implementation.
  • Data extraction and cleaning data: Can create and maintain a clear database of customers from first contact to after-sales service.
  • Reporting: Analyzes data and information that generate useful final reports for decision-making
  • Portals: Allows the creation of portals for sharing information.

With Microsoft Dynamics CRM you can improve customer relationships and marketing management in your company. Will allow you to:

  • Increase sales success, thanks to the identification of opportunities and qualified prospects.
  • Provide an efficient, allowing access to the service history and needs of each customer.
  • Measure and increase the productivity of your employees and your business by automating everyday tasks.
  • Profit your investment quickly by concentrating efforts in the right segments, analysis of information for decision-making and the development of customer relationships.
  • Stay informed, updated and connected anywhere.

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